UK Mainland Shipping

Next Day Tracked Delivery Via DPD

Currently we are only able to offer delivery to UK mainland. Orders placed before 12pm are shipped that day for next day delivery via DPD tracked. Tracking information is provided in the email to confirm that your order has been shipped. Orders for Beeswax on their own, are sent via Royal Mail First Class.

EU Shipping

Shipping to certain EU locations now available:

Ireland – €14.77
France – €16.63
Germany – €12.78
Italy – €15.70
Netherlands – €12.21

Prices are shown and charged in Euros and include VAT and customs at the local rate. No customs charges are payable by the customer as these are charged at the point of purchase. The price paid is the price including all delivery and tax/customs charges.

Delivery time is 2-3 days via DPD

Further locations in EU coming for April 2022

30 day no quibble guarantee

 

30 day no quibble guarantee

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

We will arrange for the return of your item, either by collection or may ask that you use a local UPS drop off point (printer required or we can post a shipping label).  The cost for shipping returns will be covered by Joseph Daniels.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Exchanges

We can exchange your items for any other item in our shop and will apply the credit to that sale. Any credits or refunds for the difference in price will be based on the price at the time of purchase.